Are you looking to make a difference? Do you want to shape the course of Canadian communities? Do you like to have fun and enjoy collaborating with people? You might consider employment with Big Brothers Big Sisters.

As employment opportunities arise, they are posted below. Qualified candidates are encouraged to send resumes to the contacts provided for each position. Only those candidates that are being considered will be contacted. No phone calls or e-mail follow-ups please.

Volunteer Enrollment Coordinator

Big Brothers Big Sisters of London and Area is seeking a Volunteer Enrollment Coordinator to ensure that our volunteers have a fulfilling and valued experience while making a difference in the lives of others. Join our team and help us achieve our mission of providing support and mentorship to our community.

As the Volunteer Enrollment Coordinator, your primary responsibility will be to ensure that our volunteers feel fulfilled, valued, and have a sense of belonging. You will work in a manner that reflects justice, equality, diversity and inclusion in alignment with our national standards, organizational policies and procedures, and industry best practices. Your role will involve overseeing the journey of mentoring and non-mentoring volunteers, providing support, resources, and recognition to create a positive volunteer experience.

Responsibilities:

  • Attend volunteer recruitment fairs, make presentations, and network to inspire individuals to apply as volunteers.
  • Collaborate with marketing & communications to develop and implement an annual volunteer recruitment strategy for mentors.
  • Engage targeted community organizations, businesses, and other hotspots to recruit mentors based on the individual needs of mentees on our waitlist.
  • Cultivate relationships with potential mentors and serve as the primary contact throughout the enrollment process.
  • Respond promptly to all inquiries from individuals interested in becoming a mentor.
  • Assess applicants’ suitability through interviews, home assessments, reference checks, and standard enrollment procedures.
  • Ensure a smooth transition from enrollment to the matching process for mentors.
  • Develop and implement a recognition program that demonstrates appreciation to our volunteers.
  • Contribute to the organization’s strategy to assess volunteer satisfaction and respond accordingly.
  • Seek opportunities to improve the volunteer experience through workshops, research, and collaboration with colleagues.
  • Collaborate with marketing & communications to effectively promote volunteer-related events and activities.
  • Identify and promote mentor engagement in other capacities, such as donors and non-mentoring volunteers.
  • Maintain accurate and detailed records for each volunteer.
  • Utilize technology to improve systems and processes.

Skills Required:

  • Meticulous attention to detail and strong administrative skills.
  • Excellent verbal and written communication skills with a strong customer service focus.
  • Ability to build strong relationships with volunteers from diverse populations.
  • Clear and empathetic understanding of the needs and issues of our target population and community.
  • Effective time management, multitasking, and adaptability to change.
  • Ability to work independently and collaboratively.
  • Proficiency in using Microsoft products, customer relationship management software, and social media.

Education, Experience, and Other Requirements:

  • Minimum 2-year college diploma or equivalent, with a focus on social services, social work, or a related field of study.
  • Experience with values-based, volunteer-driven, not-for-profit organizations.
  • Police Record Check with Vulnerable Sector Check.
  • CPR/first aid certification is an asset.
  • Flexible schedule to meet organizational and stakeholder needs.
  • Reliable vehicle and valid driver’s license with adequate insurance coverage.
  • Availability for evening and weekend work as part of a regular rotation or on an as-needed basis.

If you are passionate about creating a positive volunteer experience, fostering diversity and inclusion, and making a meaningful impact in the community, we invite you to join our team at BBBSOLA.

Compensation for this role is $43,000 – $52,000 per year.

BBBSOLA is an equal opportunity employer. We value diversity and encourage individuals from underrepresented groups to apply. We are committed to providing accommodations for applicants with disabilities during the recruitment process. If you require accommodations, please let us know in your application.

To apply, please send your resume and cover letter to info.london@bigbrothersbigsisters.ca